Hospitality and Institution Management

Hospitality and Institution Management is a dynamic and multifaceted field focused on the effective management and operation of hospitality services, such as hotels, resorts, restaurants, event venues, and other institutions providing customer experiences. It combines aspects of business administration, customer service, marketing, and operational management. Core Areas of Hospitality and Institution Management: 1. Operations Management: Overseeing daily operations such as housekeeping, food service, front desk management, and maintenance. Ensuring customer satisfaction through seamless and efficient services. 2. Food and Beverage Management: Managing restaurants, bars, or catering services. Responsibilities include menu planning, staff training, supply chain management, and quality assurance. 3. Event Management: Planning and executing events like conferences, weddings, corporate meetings, and festivals. Involves budgeting, vendor coordination, marketing, and ensuring client satisfaction.

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Ms.Rosemary Kiswili

Head of Department

Are you curious who you will be once you have studies IT? Here are the top ten careers that are related to IT. Each of these jobs requires high specialization and may require you to add another specialization.